WATCH THIS VIDEOEileen Abbott talks to us about why her business is much more than 'just a coffee shop'. The Penny Coffee House has become a downtown Lethbridge institution. With many locals, it's top-of-mind when it comes to selecting a meeting spot. The 'Penny', as it's known by to their clientele, is well-known for its superior, locally roasted and French pressed coffee and even better customer service.
The 'Penny' was the first cappuccino bar established in Lethbridge. Although the interior was renovated a short-time ago, in order to enhance the seating area and food prep stations, it has successfully maintained the relaxing and friendly atmosphere that has made it such a popular downtown Lethbridge meeting spot.
Eileen and her staff have developed a unique rapport with their customers, many of whom are considered friends. "They will help out if we are busy, assist in making coffee in the morning or even ring themselves through the till on a quiet day." Many customers come in more than once a day with some even running their business through the 'Penny' by bringing clients in for meetings or consultations. Meetings are aided by the wireless internet service that is also provided to her customers.
With one full-time and one part-time baker on staff, customers are always treated to daily fresh-baked goods. On Saturday's they feature delectable sausage rolls that are quickly sold-out to a lucky few that choose to start there weekend with a visit to the 'Penny'.
The 'Penny' also caters to the health conscious by offering daily homemade vegetarian soups and gluten-free breads and wraps.
In order to make the 'Penny' experience even more unique, Eileen utilizes her space as a gallery to showcase art from the U of L's Student Art Society. The art rotates on a bi-monthly basis with the majority of the pieces available via a silent auction.
The Penny Coffee House is located on historic Round Street (331 - 5th Street South). For more information, contact Eileen at 403 - 320-5282.
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